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Should a small-sized store have both online and offline channels? : an efficiency analysis of the O2O platform strategy
Kim, Hongbum; Ryu, Min Ho; Lee, Daeho; Kim, Jang Hyun - In: Journal of retailing and consumer services 64 (2022), pp. 1-5
Persistent link: https://www.econbiz.de/10013209570
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Should reputable e-retailers undertake service activities along with sales?
Xu, Man; Tang, Wansheng; Zhao, Ruiqing - In: Journal of retailing and consumer services 74 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014364479
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Research needs for assessing online value creation in complex consumer purchase process behavior
Grant, Robert; Clarke, Rodney J.; Kyriazis, Elias - In: Journal of retailing and consumer services 17 (2010) 1, pp. 53-60
Persistent link: https://www.econbiz.de/10003938068
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Does relationship quality matter in e-services? : a comparison of online and offline retailing
Walsh, Gianfranco; Hennig-Thurau, Thorsten; Sassenberg, Kai - In: Journal of retailing and consumer services 17 (2010) 2, pp. 130-142
Persistent link: https://www.econbiz.de/10003956373
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Online information quality in experiential consumption : an exploratory study
Värlander, Sara - In: Journal of retailing and consumer services 14 (2007) 5, pp. 328-338
Persistent link: https://www.econbiz.de/10003521205
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An empirical analysis of factors predicting the behavioral intention to adopt Internet shopping technology among non-shoppers in a developing country context : does gender matter?
Fawih, Khaled M. S. - In: Journal of retailing and consumer services 30 (2016), pp. 140-164
Persistent link: https://www.econbiz.de/10011473178
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Internet or store? : an ethnographic study of consumers' internet and store-based grocery shopping practices
Elms, Jonathan; De Kervenoael, Ronan; Hallsworth, Alan G. - In: Journal of retailing and consumer services 32 (2016), pp. 234-243
Persistent link: https://www.econbiz.de/10011556660
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Creating customer repurchase intention in internet retailing : the effects of multiple service events and product type
Cho, Yun Kyung - In: Journal of retailing and consumer services 22 (2015), pp. 213-222
Persistent link: https://www.econbiz.de/10010469043
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Understanding online product ratings : a customer satisfaction model
Engler, Tobias H.; Winter, Patrick; Schulz, Michael - In: Journal of retailing and consumer services 27 (2015), pp. 113-120
Persistent link: https://www.econbiz.de/10011388096
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Impact of customers' assessment of website attributes on e-relationship in the securities brokerage industry : a multichannel perspective
Toufaily, Elissar; Pons, Frank - In: Journal of retailing and consumer services 34 (2017), pp. 58-69
Persistent link: https://www.econbiz.de/10011628994