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Continuance intention to use self-delivery boxes : an empirical study in Tianjin, China
Wu, Ruijuan; Li, Peiyu - In: Journal of retailing and consumer services 70 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014239827
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Forging relationships to coproduce : a consumer commitment model in an extended service encounter
Guo, Lin; Chen, Cuiping; Xu, Huimin - In: Journal of retailing and consumer services 31 (2016), pp. 380-388
Persistent link: https://www.econbiz.de/10011529028
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A study on factors affecting service quality and loyalty intention in mobile banking
Zhou, Qingji; Lim, Fong Jie; Yu, Han; Xu, Gaoqian; Ren, … - In: Journal of retailing and consumer services 60 (2021), pp. 1-8
Persistent link: https://www.econbiz.de/10012502613