Narrow search
Showing 1 - 5 of 5
Cover Image
The risks of providing services : differential risk effects of the service-development strategies of customisation, bundling, and range
Nordin, Fredrik; Kindström, Daniel; Kowalkowski, Christian - In: Journal of service management 22 (2011) 3, pp. 390-408
Persistent link: https://www.econbiz.de/10009239535
Cover Image
Solutions offerings : a critical review and reconceptualisation
Nordin, Fredrik; Kowalkowski, Christian - In: Journal of service management 21 (2010) 4, pp. 441-459
Persistent link: https://www.econbiz.de/10008656292
Cover Image
Internalisation or externalisation? : examining organisational arrangements for industrial services
Kowalkowski, Christian; Kindström, Daniel; Witell, Lars - In: Managing service quality : MSQ ; an international journal 21 (2011) 4, pp. 373-391
Persistent link: https://www.econbiz.de/10009266593
Cover Image
Adding services to product-based portfolios : an exploration of the implications for the sales function
Kindström, Daniel; Kowalkowski, Christian; Alejandro, … - In: Journal of service management 26 (2015) 3, pp. 372-393
Persistent link: https://www.econbiz.de/10011388506
Cover Image
A lean approach for service productivity improvements : synergy or oxymoron?
Carlborg, Per; Kindström, Daniel; Kowalkowski, Christian - In: Managing service quality : MSQ ; an international journal 23 (2013) 4, pp. 291-304
Persistent link: https://www.econbiz.de/10009769857