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~isPartOf:"Journal of service management"
~language:"eng"
~person:"Odekerken-Schröder, Gaby"
~subject:"Service industry"
~subject:"USA"
~subject:"Unternehmenserfolg"
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Odekerken-Schröder, Gaby
Edvardsson, Bo
4
Jaakkola, Elina
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McColl-Kennedy, Janet R.
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Journal of service management
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International small business journal : researching entrepreneurship
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Research on international service marketing : a state of the art
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The service triad : an empirical study of service robots, customers and frontline employees
Odekerken-Schröder, Gaby
;
Mennens, Kars
;
Steins, Mark
; …
- In:
Journal of service management
33
(
2022
)
2
,
pp. 246-292
Persistent link: https://www.econbiz.de/10012880726
Saved in:
2
What causes imbalance in complex service networks? : evidence from a public health service
Verleye, Katrien
;
Jaakkola, Elina
;
Hodgkinson, Ian R.
; …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 34-56
Persistent link: https://www.econbiz.de/10011654986
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