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~isPartOf:"Journal of service management"
~person:"Bruhn, Manfred"
~person:"Chase, Richard B."
~person:"Kowalkowski, Christian"
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Bundling strategy
3
Leistungsbündel
3
Dienstleistung
2
Dienstleistungsqualität
2
Dienstleistungssektor
2
Service industry
2
Service quality
2
Services
2
B-to-B-Marketing
1
Business model
1
Business start-up
1
Business-to-business marketing
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Consumer behaviour
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Consumer psychology
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5
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Bruhn, Manfred
Chase, Richard B.
Kowalkowski, Christian
Edvardsson, Bo
8
Gebauer, Heiko
6
Jaakkola, Elina
6
Witell, Lars
6
Gustafsson, Anders
4
McColl-Kennedy, Janet R.
4
Reynoso, Javier
4
Bowen, David E.
3
Brown, Stephen Walter
3
Helkkula, Anu
3
Parasuraman, A.
3
Riel, Allard C. R. van
3
Valtakoski, Aku
3
Wirtz, Jochen
3
Birgelen, Marcel van
2
Burton, Jamie
2
Cheung, Lilliemay
2
Fischer, Thomas
2
Fleisch, Elgar
2
Gleich, Ronald
2
Gremler, Dwayne D.
2
Grönroos, Christian
2
Hammedi, Wafa
2
Hypko, Phillipp
2
Kindström, Daniel
2
Kristensson, Per
2
Mahr, Dominik
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Meiren, Thomas
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Nordin, Fredrik
2
Odekerken-Schröder, Gaby
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Paluch, Stefanie
2
Raddats, Chris
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Schäfer, Adrienne
2
Sebastiani, Roberta
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Streukens, Sandra
2
Tilebein, Meike
2
Tronvoll, Bård
2
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Journal of service management
Forum Dienstleistungsmanagement
20
SpringerLink / Bücher
10
Wissenschaft & Praxis
10
Dienstleistungsmanagement : Jahrbuch
8
Industrial marketing management : the international journal for industrial and high-tech firms
8
The journal of business & industrial marketing
8
Journal of business research : JBR
7
Springer eBook Collection
6
Meffert-Marketing-Edition
5
Meffert Marketing Edition
4
Springer eBooks / Business and Economics
3
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
2
Management, Prozessgestaltung, Kundenperspektive
2
Managing service quality : MSQ ; an international journal
2
Springer eBook Collection / Business and Economics
2
Asia Pacific journal of marketing and logistics
1
Basler Schriften zum Marketing
1
California management review
1
Commodity Marketing : Grundlagen, Besonderheiten, Erfahrungen
1
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
1
Dienstleistungscontrolling
1
Dissertations from the International Graduate School of Management and Industrial Engineering
1
Erfolgsfaktor Marke : neue Strategien des Markenmanagements
1
Essentials
1
European journal of marketing : EJM
1
Forschungsergebnisse / Institut für Kommunikationsmanagement
1
Gabler Research
1
Gabler Wissenschaft & Praxis
1
Ganzheitliche Unternehmensführung in dynamischen Märkten : Festschrift für Univ.-Prof. Dr. Armin Töpfer
1
Handbook of service science ; [Vol. 1]
1
Harvard-Business-Manager : das Wissen der Besten
1
Innovationsentwicklung, Internationalität, Mitarbeiterperspektive
1
Integration von Produkt und Service - auf dem Weg zum Lösungsanbieter
1
International journal of business environment : IJBE
1
International journal of knowledge management studies : IJKMS
1
International journal of services technology and management
1
Journal of Business Research
1
Journal of business market management : JBM
1
Journal of business-to-business marketing
1
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ECONIS (ZBW)
5
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1
Experience psychology : a proposed new subfield of service management
Chase, Richard B.
;
Dasu, Sriram
- In:
Journal of service management
25
(
2014
)
5
,
pp. 574-577
Persistent link: https://www.econbiz.de/10010426063
Saved in:
2
Learning from the pioneering founders of the service research field
Bowen, David E.
;
Fisk, Raymond P.
;
Bateson, John E. G.
; …
- In:
Journal of service management
34
(
2023
)
4
,
pp. 605-630
Persistent link: https://www.econbiz.de/10014338196
Saved in:
3
The risks of providing
services
: differential risk effects of the service-development strategies of customisation, bundling, and range
Nordin, Fredrik
;
Kindström, Daniel
;
Kowalkowski, Christian
- In:
Journal of service management
22
(
2011
)
3
,
pp. 390-408
Persistent link: https://www.econbiz.de/10009239535
Saved in:
4
Adding
services
to product-based portfolios : an exploration of the implications for the sales function
Kindström, Daniel
;
Kowalkowski, Christian
;
Alejandro, …
- In:
Journal of service management
26
(
2015
)
3
,
pp. 372-393
Persistent link: https://www.econbiz.de/10011388506
Saved in:
5
Solutions offerings : a critical review and reconceptualisation
Nordin, Fredrik
;
Kowalkowski, Christian
- In:
Journal of service management
21
(
2010
)
4
,
pp. 441-459
Persistent link: https://www.econbiz.de/10008656292
Saved in:
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