//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
A Benchmark Profile of Economi...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistung
57
Services
57
Dienstleistungssektor
26
Service industry
26
Dienstleistungsqualität
24
Service quality
24
Innovation
18
Beziehungsmarketing
16
Relationship marketing
16
Service innovation
15
Customer integration
12
Kundenintegration
12
Betriebliche Wertschöpfung
10
Dienstleistungsmanagement
10
Service management
10
Value creation
10
Customer satisfaction
9
Kundenzufriedenheit
9
Consumer behaviour
8
Business services
7
Customer service
7
Forschung
7
Konsumentenverhalten
7
Kundenservice
7
Research
7
Unternehmensdienstleistung
7
Customer experience
6
Dienstleistungsinnovation
6
Innovation management
6
Innovationsmanagement
6
Dienstleistungsmarketing
5
New product development
5
Produktentwicklung
5
Robot
5
Roboter
5
Service co-creation
5
Service-Dominant Logic
5
Service-dominant logic
5
Services marketing
5
Bibliometrics
4
more ...
less ...
Online availability
All
Undetermined
30
Free
4
Type of publication
All
Article
61
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
63
Aufsatz in Zeitschrift
63
Collection of articles of several authors
3
Sammelwerk
3
Case study
2
Fallstudie
2
Language
All
English
63
Author
All
Edvardsson, Bo
7
Jaakkola, Elina
6
Reynoso, Javier
4
Bowen, David E.
3
Brown, Stephen Walter
3
McColl-Kennedy, Janet R.
3
Parasuraman, A.
3
Riel, Allard C. R. van
3
Witell, Lars
3
Birgelen, Marcel van
2
Chase, Richard B.
2
Cheung, Lilliemay
2
Gremler, Dwayne D.
2
Helkkula, Anu
2
Meiren, Thomas
2
Odekerken-Schröder, Gaby
2
Paluch, Stefanie
2
Schäfer, Adrienne
2
Sebastiani, Roberta
2
Streukens, Sandra
2
Tronvoll, Bård
2
Valtakoski, Aku
2
Verleye, Katrien
2
Aal, Kotaiba
1
Aarikka-Stenroos, Leena
1
Alam, Intekhab Ian
1
Anderson, Laurel
1
Andreassen, Tor Wallin
1
Barile, Sergio
1
Bateson, John E. G.
1
Belanche, Daniel
1
Beltagui, Ahmad
1
Berry, Leonard L.
1
Bitner, Mary Jo
1
Blazevic, Vera
1
Bloemer, Johanna M.
1
Brady, Michael K.
1
Calabretta, Giulia
1
Candi, Marina
1
Caniëls, Marjolein
1
more ...
less ...
Published in...
All
Journal of service management
MPRA Paper
627
Benchmarking: An International Journal
433
IMF Working Papers
274
Benchmarking : an international journal ; BIJ
264
Working Papers / Census Bureau, Department of Commerce
237
SOEP survey papers
235
NBER working paper series
228
Working paper / National Bureau of Economic Research, Inc.
220
SpringerLink / Bücher
214
Economics Papers from University Paris Dauphine
183
NBER Working Paper
174
Discussion paper series / IZA
162
ILO Working Papers
150
Research policy : policy, management and economic studies of science, technology and innovation
150
International Journal of Operations & Production Management
130
Societies
130
IZA Discussion Papers
129
Journal of business research : JBR
129
CESifo working papers
127
CESifo Working Paper
111
IZA Discussion Paper
98
Working paper
95
IMF Staff Country Reports
94
European journal of operational research : EJOR
90
European Journal of Marketing
81
The service industries journal
80
CESifo Working Paper Series
79
Discussion paper / Centre for Economic Policy Research
77
Mathematica Policy Research Reports
69
OECD International Direct Investment Statistics
68
Technological forecasting & social change : an international journal
68
International journal of production economics
65
The journal of services marketing
64
CEPR Discussion Papers
62
Econ Journal Watch
62
Working Papers / eSocialSciences
62
Industrielle Beziehungen - Zeitschrift fuer Arbeit, Organisation und Management - The German Journal of Industrial Relations
60
IDB Publications (Working Papers)
59
Policy research working paper : WPS
58
more ...
less ...
Source
All
ECONIS (ZBW)
63
Showing
1
-
10
of
63
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Does one size fit all? : new
service
development across different types of services
Jaakkola, Elina
;
Meiren, Thomas
;
Witell, Lars
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
Saved in:
2
Linking
service
design to value creation and
service
research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
3
Reflections on context in
service
research
Voss, Christopher A.
;
Perks, Helen
;
Sousa, Rui
;
Witell, Lars
- In:
Journal of service management
27
(
2016
)
1
,
pp. 30-36
Persistent link: https://www.econbiz.de/10011482107
Saved in:
4
Billions of impoverished people deserve to be better served : a call to action for the
service
research
community
Fisk, Raymond P. P.
;
Anderson, Laurel
;
Bowen, David E.
; …
- In:
Journal of service management
27
(
2016
)
1
,
pp. 43-55
Persistent link: https://www.econbiz.de/10011482155
Saved in:
5
Paradigms in
service
research
Tronvoll, Bård
;
Brown, Stephen Walter
;
Gremler, Dwayne D.
- In:
Journal of service management
22
(
2011
)
5
,
pp. 560-585
Persistent link: https://www.econbiz.de/10009405818
Saved in:
6
The use of gamification mechanics to increase employee and user engagement in participative healthcare services : a study of two cases
Hammedi, Wafa
;
Leclerq, Thomas
;
Riel, Allard C. R. van
- In:
Journal of service management
28
(
2017
)
4
,
pp. 640-661
Persistent link: https://www.econbiz.de/10011731215
Saved in:
7
Learning from the pioneering founders of the
service
research
field
Bowen, David E.
;
Fisk, Raymond P.
;
Bateson, John E. G.
; …
- In:
Journal of service management
34
(
2023
)
4
,
pp. 605-630
Persistent link: https://www.econbiz.de/10014338196
Saved in:
8
Protection for profiting from collaborative
service
innovation
Hurmelinna-Laukkanen, Pia
;
Ritala, Paavo
- In:
Journal of service management
21
(
2010
)
1
,
pp. 6-24
Persistent link: https://www.econbiz.de/10003964293
Saved in:
9
Characterising the concept of
service
experience
Helkkula, Anu
- In:
Journal of service management
22
(
2011
)
3
,
pp. 367-389
Persistent link: https://www.econbiz.de/10009239536
Saved in:
10
Crowd-funding : transforming customers into investors through innovative
service
platforms
Ordanini, Andrea
;
Miceli, Lucia
;
Pizzetti, Marta
; …
- In:
Journal of service management
22
(
2011
)
4
,
pp. 443-470
Persistent link: https://www.econbiz.de/10009304741
Saved in:
1
2
3
4
5
6
7
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->