Characterising the concept of service experience
Year of publication: |
2011
|
---|---|
Authors: | Helkkula, Anu |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 22.2011, 3, p. 367-389
|
Subject: | Dienstleistung | Services | Dienstleistungsmarketing | Services marketing | Dienstleistungsmanagement | Service management | Bibliometrie | Bibliometrics | 2005-2007 |
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