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Journal of service management
Journal of business research : JBR
8
Journal of Service Management
6
The journal of services marketing
6
Journal of Services Marketing
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of internet marketing and advertising : IJIMA
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International journal of hospitality management
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Journal of Research in Interactive Marketing
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Journal of financial services marketing : JFSM
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A Research Agenda for Service Marketing
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AMS review : official publication of the Academy of Marketing Science
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Business, industry and trade in the Tropics
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Consumption, Production, and Entrepreneurship in the Time of Coronavirus : A Business Perspective of the Pandemic
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Journal of Service Theory and Practice
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Journal of marketing channels : ... distribution systems, strategy, and management
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ECONIS (ZBW)
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Understanding Generation Y and their use of social media : a review and research agenda
Bolton, Ruth N.
;
Parasuraman, A.
;
Hoefnagels, Ankie
; …
- In:
Journal of service management
24
(
2013
)
3
,
pp. 245-267
Persistent link: https://www.econbiz.de/10009765060
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2
Is share of wallet exclusively about making customers happy or having more customers? : exploring the relationship between satisfaction and double jeopardy
Buoye, Alexander
;
Loureiro, Yuliya Komarova
;
Kabadayi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 434-459
Persistent link: https://www.econbiz.de/10011563591
Saved in:
3
Understanding Generation Y and their use of social media: a review and research agenda
Bolton, Ruth N.
;
Parasuraman, A.
;
Hoefnagels, Ankie
; …
- In:
Journal of service management
24
(
2013
)
3
,
pp. 245-267
Persistent link: https://www.econbiz.de/10010132552
Saved in:
4
To do or not to do? : a typology of ethical dilemmas in services (TEDS)
Tsiotsou, Rodoula H.
;
Kabadayi, Sertan
;
Leigh, Jennifer
; …
- In:
Journal of service management
35
(
2024
)
4
,
pp. 570-603
Persistent link: https://www.econbiz.de/10015078089
Saved in:
5
Guest editorial: multi-stakeholder engagement and responsible business
Kabadayi, Sertan
;
Loureiro, Yuliya Komarova
; …
- In:
Journal of service management
35
(
2024
)
4
,
pp. 461-463
Persistent link: https://www.econbiz.de/10015078041
Saved in:
6
Special issue: multi-stakeholder engagement and responsible business
Kabadayi, Sertan
(
ed.
);
Loureiro, Yuliya Komarova
(
ed.
); …
-
2024
Persistent link: https://www.econbiz.de/10015078034
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