Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service research"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Alter als Moderator im Nachbes...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beschwerdemanagement
1
Coalition
1
Complaint management
1
Customer satisfaction
1
Dienstleistungsqualität
1
Emotion
1
Koalition
1
Kundenzufriedenheit
1
Service quality
1
Text
1
affective tone
1
coalitions
1
satisfaction
1
service failure and recovery
1
text mining
1
triads
1
more ...
less ...
Online availability
All
Free
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Breitsohl, Jan
1
Hosseinpour, Masoumeh
1
Roschk, Holger
1
Published in...
All
Journal of service research
Ilmenauer Schriften zur Betriebswirtschaftslehre
24
Marketing letters : a journal of research in marketing
4
Journal of retailing and consumer services
3
Journal of promotion management : JPM
2
Journal of service research : JSR
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Marketing : ZFP ; journal of research and management
2
Marketing Letters
2
SpringerLink / Bücher
2
Betriebs-Berater / Studium
1
Gabler Research
1
International journal of arts management
1
International marketing review
1
Journal of international marketing
1
Journal of marketing
1
Journal of retailing
1
Leading research and evaluation in interprofessional education and collaborative practice
1
Methoden - Potenziale - Einsatzfelder
1
Research
1
more ...
less ...
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Coalitions and their negative consequences : an examination in service failure-recovery situations
Roschk, Holger
;
Hosseinpour, Masoumeh
;
Breitsohl, Jan
- In:
Journal of service research
26
(
2023
)
4
,
pp. 614-635
Persistent link: https://www.econbiz.de/10014580355
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
