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An investigation of nonbeneficiary reactions to discretionary preferential treatments
Chan, Kimmy Wa; Yim, Chi-kin; Gong, Taeshik - In: Journal of service research 22 (2019) 4, pp. 371-387
Persistent link: https://www.econbiz.de/10012127929
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AI service and emotion : editorial
Bagozzi, Richard P.; Brady, Michael K.; Huang, Ming-Hui - In: Journal of service research 25 (2022) 4, pp. 499-504
Persistent link: https://www.econbiz.de/10013395989
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Consumer job journeys
Bettencourt, Lance A.; Harmeling, Colleen; … - In: Journal of service research 25 (2022) 3, pp. 347-370
Persistent link: https://www.econbiz.de/10013395966