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~isPartOf:"Journal of service research : JSR"
~person:"Bruhn, Manfred"
~person:"Mittal, Vikas"
~subject:"Customer satisfaction"
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Customer satisfaction
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Bruhn, Manfred
Mittal, Vikas
Auh, Seigyoung
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Journal of service research : JSR
Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern
2
Marketing : ZFP ; journal of research and management
2
Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
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Handelsforschung
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Journal of retailing
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Kredit und Kapital
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A five-component customer commitment model : implications for repurchase intentions in goods and services industries
Keiningham, Timothy
;
Frennea, Carly M.
;
Aksoy, Lerzan
; …
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 433-450
Persistent link: https://www.econbiz.de/10011392272
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