Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service research : JSR"
~person:"Grewal, Dhruv"
~person:"Streukens, Sandra"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Regulatory fit: A meta-analyti...
Similar by person
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
2
Service quality
2
Automation
1
Automatisierung
1
Beziehungsmarketing
1
Cognition
1
Consumer behaviour
1
Customer service
1
Electronic trading
1
Elektronisches Handelssystem
1
Kognition
1
Konsumentenverhalten
1
Kundenservice
1
Netherlands
1
Niederlande
1
Organizational behaviour
1
Relationship marketing
1
Robot
1
Roboter
1
Salespeople
1
Selbstbedienung
1
Self-service
1
USA
1
United States
1
Verhalten in Organisationen
1
Verkaufspersonal
1
automation
1
frontline employees
1
frontline technology
1
organizational frontline research
1
organizational frontlines
1
psychological ownership
1
service robots
1
social cognition
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Grewal, Dhruv
Streukens, Sandra
Ruyter, Ko de
12
Wetzels, Martin
6
Beuningen, Jacqueline van
2
Huang, Ming-Hui
2
Jong, Ad de
2
Patterson, Paul G.
2
Schepers, Jeroen
2
Vock, Marlene
2
Yu, Ting
2
Altman, Daniel
1
Bolton, Ruth
1
Bügel, Marnix S.
1
Challagalla, Goutam
1
Daryanto, Ahmad
1
Dolen, Willemijn M. van
1
Dolen, Willemijn van
1
Doorn, Jenny van
1
Gremler, Dwayne D.
1
Götz, Oliver
1
Hulland, John
1
Iyer, Bala
1
Kleijnen, Mirella
1
Libai, Barak
1
Lievens, Annouk
1
Marinova, Detelina
1
Mende, Martin
1
Meuter, Matthew L.
1
Noble, Stephanie M.
1
Ostrom, Amy L.
1
Parasuraman, A.
1
Petersen, J. Andrew
1
Rafaeli, Anat
1
de Ruyter, Ko
1
more ...
less ...
Published in...
All
Journal of service research : JSR
Journal of retailing
77
Journal of the Academy of Marketing Science
37
Journal of marketing
24
Journal of business research : JBR
17
MSI reports : working paper series
14
Journal of Product & Brand Management
11
Journal of consumer research : JCR ; an interdisciplinary bimonthly
11
Journal of Business Research
10
Journal of Consumer Research
8
Journal of marketing research
6
Industrial marketing management : the international journal for industrial and high-tech firms
5
Journal of public policy & marketing : JPP & M ; an annual publ. of the Division of Research, Graduate School of Business Administration, University of Michigan
5
Psychology & marketing
5
The journal of product & brand management
4
Data envelopment analysis : a handbook of empirical studies and applications
3
Journal of Consumer Marketing
3
Journal of consumer affairs : official publication of the American Council on Consumer Interests
3
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Journal of marketing education : JME
3
Journal of marketing management : MM
3
Journal of marketing research : JMR
3
Entrepreneurship, theory and practice : ET & P
2
International journal of service industry management : IJSIM
2
Journal of advertising
2
Journal of public policy & marketing
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Operations research, Management science : OR MS ; the international literature digest
2
Research Memoranda / Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization
2
Research memorandum / METEOR
2
Retailing in the 21st century : current and future trends
2
Review of marketing research
2
The journal of consumer marketing
2
2006 AMA educators' proceedings
1
AMS review : official publication of the Academy of Marketing Science
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Customer relationship management in electronic markets
1
Developments in Marketing Science: Proceedings of the Academy of Marketing Science
1
Emerald insight
1
Fundamentals of marketing research ; Vol. 3
1
more ...
less ...
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer self-efficacy in technology-based self-service : assessing between- and within-person differences
Beuningen, Jacqueline van
;
Ruyter, Ko de
;
Wetzels, Martin
; …
- In:
Journal of service research : JSR
11
(
2008/09
)
4
,
pp. 407-428
Persistent link: https://www.econbiz.de/10003853607
Saved in:
2
The future of frontline research : invited commentaries
Rafaeli, Anat
;
Altman, Daniel
;
Gremler, Dwayne D.
; …
- In:
Journal of service research : JSR
20
(
2017
)
1
,
pp. 91-99
Persistent link: https://www.econbiz.de/10011648268
Saved in:
3
Domo arigato Mr. Roboto : emergence of automated social presence in organizational frontlines and customers’ service experiences
Doorn, Jenny van
;
Mende, Martin
;
Noble, Stephanie M.
; …
- In:
Journal of service research : JSR
20
(
2017
)
1
,
pp. 43-58
Persistent link: https://www.econbiz.de/10011647482
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
