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Marketing Weiterdenken : Zukunftspfade für eine marktorientierte Unternehmensführung
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Consumption, Production, and Entrepreneurship in the Time of Coronavirus : A Business Perspective of the Pandemic
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Gestaltung des Wandels im Dienstleistungsmanagement : Band 2: Kundenperspektive – Anbieterperspektive – Mitarbeiterperspektive
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Mobility in a globalised world : [economics, engineering, informatics, logistics, urban planning ; the conference "Mobility in a Globalised World" took place in Iserlohn, Germany, on September 14th -15th, 2011]
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Organizational dynamics : a quarterly review of organizational behavior for professional managers
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Service separation and customer satisfaction : assessing the service separation/customer integration paradox
Paluch, Stefanie
;
Blut, Markus
- In:
Journal of service research : JSR
16
(
2013
)
3
,
pp. 415-427
Persistent link: https://www.econbiz.de/10009782110
Saved in:
2
Service Separation and Customer Satisfaction: Assessing the Service Separation/Customer Integration Paradox
Paluch, Stefanie
;
Blut, Markus
- In:
Journal of service research : JSR
16
(
2013
)
3
,
pp. 415-427
Persistent link: https://www.econbiz.de/10010159462
Saved in:
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