Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service research : JSR"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Interactive Technologies and R...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beschwerdemanagement
1
Complaint management
1
Customer service
1
High technology
1
Hochtechnologie
1
Innovation
1
Kundenservice
1
USA
1
United States
1
more ...
less ...
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Undetermined
1
Author
All
Hindman, Dustin
2
Srinivasan, Raji
2
Umashankar, Nita
2
Published in...
All
Journal of service research : JSR
Journal of the Academy of Marketing Science
22
Journal of marketing
21
Information systems research : ISR
19
Management information systems : mis quarterly
13
Journal of retailing
12
Fox School of Business Research Paper
11
Journal of business research : JBR
11
AMS review : official publication of the Academy of Marketing Science
10
MSI reports : working paper series
8
Legends in marketing
7
Legends in strategic marketing
6
Business horizons
5
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
5
Journal of strategic marketing
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
4
Journal of management information systems : JMIS
4
Journal of marketing research : JMR
4
Business Horizons
3
Business to business electronic commerce : challenges and solutions
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of Business Research
3
Management science : journal of the Institute for Operations Research and the Management Sciences
3
Decision sciences : DS
2
EBSCOhost eBook Collection
2
Evolving and emerging issues in marketing strategy
2
Handbook of business-to-business marketing
2
Handbook of research in international marketing
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
Information systems research : ISR ; an information systems journal of the Institute for Operations Research and the Management Sciences
2
Journal of Electronic Commerce in Organizations (JECO)
2
Journal of advertising research
2
Journal of macromarketing
2
Journal of marketing management : JMM ; journal of the Academy of Marketing
2
Journal of marketing management : MM
2
Journal of marketing research
2
MIS quarterly
2
Management Science
2
Marketing theory and applications
2
Optimal bundling : marketing strategies for improving economic performance ; with 48 tables
2
more ...
less ...
Source
All
ECONIS (ZBW)
1
OLC EcoSci
1
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Developing customer service innovations for service employees : the effects of NSD characteristics on internal innovation magnitude
Umashankar, Nita
;
Srinivasan, Raji
;
Hindman, Dustin
- In:
Journal of service research : JSR
14
(
2011
)
2
,
pp. 164-179
Persistent link: https://www.econbiz.de/10009266745
Saved in:
2
Developing Customer Service Innovations for Service Employees: The Effects of NSD Characteristics on Internal Innovation Magnitude
Umashankar, Nita
;
Srinivasan, Raji
;
Hindman, Dustin
- In:
Journal of service research : JSR
14
(
2011
)
2
,
pp. 164-180
Persistent link: https://www.econbiz.de/10008996485
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
