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Self-check-in kiosk quality and airline non-contact service maximization : how to win air traveler satisfaction and loyalty in the post-pandemic world?
Moon, Hyoungeun; Lho, Heejung Linda; Han, Heesup - In: Journal of travel and tourism marketing 38 (2021) 4, pp. 383-398
Persistent link: https://www.econbiz.de/10012549656
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Tourist experience quality and loyalty to an island destination : the moderating impact of destination image
Moon, Hyoungeun; Han, Heesup - In: Journal of travel and tourism marketing 36 (2019) 1, pp. 43-59
Persistent link: https://www.econbiz.de/10012179362
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The effect of airport atmospherics on satisfaction and behavioral intentions : testing the moderating role of perceived safety
Moon, Hyoungeun; Yoon, Hae Jin; Han, Heesup - In: Journal of travel and tourism marketing 34 (2017) 4/6, pp. 749-763
Persistent link: https://www.econbiz.de/10011729240
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Hotel data privacy : strategies to reduce customers' emotional violations, privacy concerns, and switching intention
Yu, Jongsik; Moon, Hyoungeun; Chua, Bee-Lia; Han, Heesup - In: Journal of travel and tourism marketing 39 (2022) 2, pp. 215-227
Persistent link: https://www.econbiz.de/10013352876
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Emerging armchair travel : Investigation of authentic armchair travel experiences and their effect on armchair travel stickiness
Chua, Bee-Lia; Kim, Seongseop; Hailu, Tadesse Bekele; … - In: Journal of travel and tourism marketing 40 (2023) 3, pp. 203-220
Persistent link: https://www.econbiz.de/10014369782
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Impact of green brand authenticity on warm glow, green satisfaction, and willingness to pay more
Moon, Hyoungeun; Yu, Jongsik; Chua, Bee-Lia; Han, Heesup - In: Journal of travel and tourism marketing 40 (2023) 4, pp. 326-344
Persistent link: https://www.econbiz.de/10014369795