The effect of airport atmospherics on satisfaction and behavioral intentions : testing the moderating role of perceived safety
Year of publication: |
May-September 2017
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Authors: | Moon, Hyoungeun ; Yoon, Hae Jin ; Han, Heesup |
Published in: |
Journal of travel and tourism marketing. - Binghamton, NY : Haworth Press, ISSN 1054-8408, ZDB-ID 1408990-7. - Vol. 34.2017, 4/6, p. 749-763
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Subject: | International airport | physical environment | satisfaction | perceived safety | snowball sampling | Flughafen | Airport | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Arbeitszufriedenheit | Job satisfaction | Dienstleistungsqualität | Service quality |
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