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The effects of customer-centric marketing and revenue management on travelers' choices
Mathies, Christine; Gudergan, Siegfried P.; Wang, Paul - In: Journal of travel research : a quarterly publication of … 52 (2013) 4, pp. 479-493
Persistent link: https://www.econbiz.de/10009767229
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Enhancing service loyalty : the roles of delight, satisfaction, and service quality
Ahrholdt, Dennis C.; Gudergan, Siegfried P.; Ringle, … - In: Journal of travel research : a quarterly publication of … 56 (2017) 4, pp. 436-450
Persistent link: https://www.econbiz.de/10011672215
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The Effects of Customer-Centric Marketing and Revenue Management on Travelers Choices
Mathies, Christine; Gudergan, Siegfried P.; Wang, Paul Z. - In: Journal of travel research : a quarterly publication of … 52 (2013) 4, pp. 479-493
Persistent link: https://www.econbiz.de/10010131338
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Visitor relationship orientation of destination marketing organizations
Pike, Steven; Murdy, Samantha; Lings, Ian - In: Journal of travel research : a quarterly publication of … 50 (2010/11) 4, pp. 443-453
Persistent link: https://www.econbiz.de/10009247529
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Visitor Relationship Orientation of Destination Marketing Organizations
Pike, Steven; Murdy, Samantha; Lings, Ian - In: Journal of travel research : a quarterly publication of … 50 (2011) 4, pp. 443-454
Persistent link: https://www.econbiz.de/10009136644