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~isPartOf:"Journal of travel research : a quarterly publication of the Travel and Tourism Research Association"
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Customer satisfaction
105
Kundenzufriedenheit
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Holiday behaviour
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Urlaubsverhalten
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Beziehungsmarketing
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Relationship marketing
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Sirgy, M. Joseph
6
Petrick, James F.
4
Ribeiro, Manuel Alector
4
Shin, Hakseung
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So, Kevin Kam Fung
4
Uysal, Muzaffer
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Bošnjak, Michael
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Hsu, Cathy H. C.
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King, Ceridwyn
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Lee, Choong-Ki
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Li, Xiang
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Perdue, Richard R.
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Prayag, Girish
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Stylidis, Dimitrios
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Yu, Grace B.
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Assaker, Guy
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Chen, Ning
2
Choi, Miju
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Crotts, John C.
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Gudergan, Siegfried P.
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Gursoy, Dogan
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Hollebeek, Linda D.
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Hosany, Sameer
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Huang, Songshan
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Huang, Yinghua
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Law, Chun Hung Roberts
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Lee, JungHoon
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Mallya, Jyothi
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Mariani, Marcello M.
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McKercher, Bob
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Reichel, Arie
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
Journal of business research : JBR
808
Journal of retailing and consumer services
748
International journal of hospitality management
515
Industrial marketing management : the international journal for industrial and high-tech firms
441
The journal of services marketing
308
SpringerLink / Bücher
300
The service industries journal
297
Journal of Services Marketing
258
Tourism management : research, policies, practice
229
Journal of travel and tourism marketing
223
Journal of the Academy of Marketing Science
211
European Journal of Marketing
207
International journal of contemporary hospitality management
207
The journal of business & industrial marketing
207
Journal of hospitality marketing & management
205
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
205
Journal of strategic marketing
199
International journal of electronic customer relationship management : IJECRM
171
International Journal of Bank Marketing
165
Journal of service research : JSR
161
Cogent business & management
158
Asia Pacific journal of marketing and logistics
153
Journal of marketing
153
Services marketing quarterly
152
Psychology & marketing
149
Journal of Business & Industrial Marketing
138
Journal of retailing
138
Journal of service management
136
European journal of marketing : EJM
131
Service business
129
Marketing intelligence & planning
126
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
124
The international journal of bank marketing : IJBM
117
The journal of brand management : an international journal
115
The journal of product & brand management
114
Gabler Edition Wissenschaft
110
Journal of marketing management : MM
110
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
110
Journal of air transport management
103
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ECONIS (ZBW)
135
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1
Customer satisfaction with alpine ski areas : the moderating effects of personal, situational, and product factors
Matzler, Kurt
;
Füller, Johann
;
Renzl, Birgit
;
Herting, …
- In:
Journal of travel research : a quarterly publication of …
46
(
2008
)
4
,
pp. 403-413
Persistent link: https://www.econbiz.de/10003860930
Saved in:
2
The impact of customer-to-customer interaction on cruise experience and vacation satisfaction
Huang, Jue
;
Hsu, Cathy H. C.
- In:
Journal of travel research : a quarterly publication of …
49
(
2010/11
)
1
,
pp. 79-92
Persistent link: https://www.econbiz.de/10003966178
Saved in:
3
Customer relationship management in tourism : management needs and research applications
Vogt, Christine
- In:
Journal of travel research : a quarterly publication of …
50
(
2010/11
)
4
,
pp. 356-364
Persistent link: https://www.econbiz.de/10009245002
Saved in:
4
Visitor relationship orientation of destination marketing organizations
Pike, Steven
;
Murdy, Samantha
;
Lings, Ian
- In:
Journal of travel research : a quarterly publication of …
50
(
2010/11
)
4
,
pp. 443-453
Persistent link: https://www.econbiz.de/10009247529
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5
The role of customer engagement in building consumer loyalty to tourism brands
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
; …
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
1
,
pp. 64-78
Persistent link: https://www.econbiz.de/10011427743
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6
Factors affecting online tourism group buying and the moderating role of loyalty
Kim, Myung-Ja
;
Lee, Choong-Ki
;
Chung, Namho
;
Kim, Woo Gon
- In:
Journal of travel research : a quarterly publication of …
53
(
2014
)
3
,
pp. 380-394
Persistent link: https://www.econbiz.de/10010358298
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7
Segmenting festival visitors using psychological commitment
Lee, Jenny
;
Kyle, Gerard T.
- In:
Journal of travel research : a quarterly publication of …
53
(
2014
)
5
,
pp. 656-669
Persistent link: https://www.econbiz.de/10010400544
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8
First-time versus repeat tourism customer engagement, experience, and value cocreation : an empirical investigation
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Mostafa …
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
3
,
pp. 549-564
Persistent link: https://www.econbiz.de/10012880242
Saved in:
9
Beyond a single firm and internal focus service failure/recovery : multiple providers and external service recoveries
Weber, Karin
;
Hsu, Cathy H. C.
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
1
,
pp. 50-63
Persistent link: https://www.econbiz.de/10012794781
Saved in:
10
Investigating tourists' revisit proxies : the key role of destination loyalty and its dimensions
Stylos, Nikolaos
;
Bellou, Victoria
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
7
,
pp. 1123-1145
Persistent link: https://www.econbiz.de/10012050738
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