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Do customers share the same perspective? : a study on online OTAs ratings versus user ratings of Hong Kong hotels
Leung, Rosanna; Au, Norman; Liu, Jianwei; Law, Chun … - In: Journal of vacation marketing : an international journal 24 (2018) 2, pp. 103-117
Persistent link: https://www.econbiz.de/10011876140
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A service failure framework of hotels in Taiwan : adaptation of 7Ps marketing mix elements
Poh Theng Loo; Leung, Rosanna - In: Journal of vacation marketing : an international journal 24 (2018) 1, pp. 79-100
Persistent link: https://www.econbiz.de/10011876123
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Exploring price fluctuations across different online travel agencies : a case study of room reservations in an upscale hotel in Hong Kong
Sun, Sunny; Law, Chun Hung Roberts; Tse, Tony - In: Journal of vacation marketing : an international journal 22 (2016) 2, pp. 167-178
Persistent link: https://www.econbiz.de/10011581906
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Chinese hotel guest perception of international chain hotels under the same hotel brand in different travel destinations : the cases of intercontinental and Sheraton
Sun, Sunny; Tong, Karen TszLun; Law, Chun Hung Roberts - In: Journal of vacation marketing : an international journal 23 (2017) 2, pp. 172-188
Persistent link: https://www.econbiz.de/10011951210