1. Persönliche Kommunikation in Kundeninteraktionen -- 1.1 Bedeutung einer beziehungsorientierten Kommunikation -- 1.2 Kommunikationsqualität als Erfolgsgröße in der Mitarbeiter-Kunde-Kommunikation -- 1.3 Ziel und Forschungsfragen der Arbeit -- 1.4 Eingrenzung des Untersuchungsgegenstands --...

Studies the interactions between monetary and wage policies in the euro area. This book discusses the process of policy competition and the structure of policy cooperation. It also features numerical simulations of policy competition and numerical solutions to policy cooperation

This book offers holistic, economic analysis of the on-going regulatory reform in the European banking industry. The author addresses the main opportunities and pitfalls related to post-crisis financial regulation, and investigates whether the proposed solutions provide an appropriate response...