Background: The coffee industry is one of the most important world supply chains, with an estimated consumption of two billion cups daily, making it the most consumed beverage worldwide. Coffee beans are primarily grown in tropical countries, with Brazil accounting for almost 50% of the...

Background: The purpose of this paper is to study customer satisfaction concerning orders from online supermarkets, which have recently boomed to fulfil the increased needs of customers during the COVID-19 pandemic. The service quality, as well as aspects of the logistics efficiency, are being...

Background: The use of blockchain technology for tracking and tracing (T&T) in supply chains is the subject of lively debate in scientific literature. However, distributed ledger technology (DLT) does not have to have the characteristic blockchain structure and often performs better without such...

Background: Logistics service outsourcing in recent years has influenced the evolution of third-party logistics (3PL) providers across the globe. The study explored the evolving services of 3PLs and relational factors that influence the relationship with their customers. Methods: Qualitative...

Effective management of cotton production logistics (CPL) against volatile environmental conditions while maintaining product quality and yield at acceptable costs has become challenging due to increasing global population and consumption and climate change. In CPL, the harvesting, processing,...

Background: The importance of up-to-date product master data in the digital age should not be underestimated. However, companies still struggle to ensure high-quality product data, especially in the field of logistics. Hence, the focus of our research lies in the disregard of the importance of...

Background: Due to increased globalization and its subsequent rise in competitiveness, the role of supply chain services (3PL) in managing logistics, reducing operational and non-operational costs, and managing customer and supplier relationships, have become of utmost importance....

Background: ChatGPT has been largely discussed since it was launched in November 2022. Problem statement: the main approaches of ChatGPT in the recent and scarce literature are more focused on the impacts for general use, applied sciences and educational systems, which evidences a relevant gap...

Background: This paper is the first-ever discussion of sport logistics as an intersection of the academic disciplines of logistics and sport management. Methods: It reviews past literature and states that logistics in sport is widely overlooked in academic literature. It illustrates the...

Background: Centuries after its introduction in Africa, the western-style logistics system has not replicated the same results as it has in other parts of the world. The continent continues to grapple with poor logistics infrastructure and low intra-Africa trade at a time when governments in...