Background: To cope with the expected further growth in e-commerce and to be able to continue delivering at low costs, new concepts for the last-mile are needed. This paper reviews the literature and qualitatively investigates which factors influence the acceptance of four alternative...

Background: E-business and Information Technology (IT) are critical components in the improvement of logistics functions. As logistics contributes to the entire strategic planning of a firm, e-business and IT applications support the implementation of strategic planning in a more efficient and...

In the recent era, the rapidly increasing trend of e-commerce business creates opportunities for logistics service providers to grow globally. With this growth, the concern regarding the implementation of sustainability in logistic networks has received attention in recent years. Thus, in this...

This paper looks at the impact of digitalization on third-party logistics (3PL) business models. An eclectic framework for the analysis of digital disruptions in service industries is elaborated by linking Porter’s five forces to insights from research on digitalization and innovation....

The rapid growth in online shopping and associated parcel deliveries prompts investigation of the factors that contribute to parcel delivery demand. In this study, we evaluated the influence of locational and household characteristics on e-commerce home delivery demand. While past research has...

In this volatile post-COVID environment where customers look for ways to order products online using personal computers and mobile devices, a traditional sale/delivery of products via single distribution channel needs to be reassessed. As a revolutionary alternative to a conventional...

In this study, joint inventory replenishment planning of an Alibaba distribution system is investigated, which contributes to the circular economy concept. The distribution system includes suppliers, central distribution centers, and front distribution centers. The total replenishment cost of...

Surges in e-commerce sales represent a huge challenge for urban freight transport. Parcel lockers constitute a valid solution for addressing the challenges home deliveries imply. In fact, eliminating courier-consumer contact (also relevant for health-related issues, as made evident by the...

Background: The success of e-commerce cannot be separated from a good delivery experience. Meanwhile, research that discusses the quality of logistics services that serve e-commerce by comparing the quality of its competitors in Indonesia is still little discussed. The case study in this...

This study was conducted to determine the performance impact of e-procurement adoption in Indonesian manufacturing companies. This study consists of four variables: top management support, information quality, implementation of e-procurement, and company performance. Pilot testing questionnaires...