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Business performance measurement – past, present and future

Marr, Bernard; Schiuma, Gianni - In: Management Decision 41 (2003) 8, pp. 680-687

agenda of academics and practitioners from functions including general management, accounting, operations research, marketing …

Persistent link: https://www.econbiz.de/10014932421

Factors that play a role in “managing through measures”

Franco, Monica; Bourne, Mike - In: Management Decision 41 (2003) 8, pp. 698-710

Organisations devote time and effort to the development of strategic performance measurement (SPM) systems. Many articles have been written on how to design and implement this type of system. However, few studies have addressed the issue of why some organisations are better able to “manage...

Persistent link: https://www.econbiz.de/10014932423

The use of multilevel performance indicators in managing performance in health care organizations

Lemieux‐Charles, Louise; McGuire, Wendy; Champagne, … - In: Management Decision 41 (2003) 8, pp. 760-770

The performance construct may be one of the most elusive in organization theory. Health care organizations are particularly complex owing to their dual lines of accountability, i.e. professional and administrative. This article examines the factors affecting performance indicator development and...

Persistent link: https://www.econbiz.de/10014932429

Integrated performance management: adding a new dimension

Verweire, Kurt; Van den Berghe, Lutgart - In: Management Decision 41 (2003) 8, pp. 782-790

Argues that effective integrated performance management (IPM) needs both strategic and maturity alignment. The … management literature focuses on strategic alignment; develops the concept of maturity alignment. Maturity alignment indicates … many performance management initiatives fail. …

Persistent link: https://www.econbiz.de/10014932431

Predicting performance

Wilcox, Mark; Bourne, Mike - In: Management Decision 41 (2003) 8, pp. 806-816

the early work on performance measurement and management conducted in the early part of the twentieth century has been …

Persistent link: https://www.econbiz.de/10014932433

Learning orientation and leadership quality

Paparoidamis, Nicholas G. - In: Management Decision 43 (2005) 7/8, pp. 1054-1063

Purpose – Although sales managers influence to a great extent their salespeople's outcomes, research examining the impact of leadership effectiveness and learning orientation in the sales department is limited. As such, an investigation of the impact of sales managers' learning values and...

Persistent link: https://www.econbiz.de/10014932603

Timeless advice: Daniel Defoe and small business management

Hamilton, R.H.; Hamilton, Patricia L. - In: Management Decision 43 (2005) 10, pp. 1304-1316

Complete English Tradesman should be given renewed consideration as an early predecessor to the great works in management … content typically found in modern small business management texts. Findings – The paper finds considerable overlap between … Defoe's advice and modern small business management principles. Besides the overall relevant content, the paper also finds …

Persistent link: https://www.econbiz.de/10014932622

Ethical behavior and social responsibility in organizations: process and evaluation

Fray, Anne Marie - In: Management Decision 45 (2007) 1, pp. 76-88

Purpose – The purpose of this paper is to show the difficulty inherent in maintaining long‐term ethical behaviours in organisations. Such ethical behaviours are not always clearly identified in terms of their priorities, and interpretation methods (laws, directives, rating agencies)...

Persistent link: https://www.econbiz.de/10014932729

The problematic of strategy: a way of seeing is also a way of not seeing

Chaharbaghi, Kazem - In: Management Decision 45 (2007) 3, pp. 327-339

Purpose – The paper aims to question the post‐rational observations and traditional constructions of strategy in terms of what they achieve and what they fail to achieve, and seeks to reconstruct strategy as a multi‐dimensional, dynamic concept. Design/methodology/approach – For this...

Persistent link: https://www.econbiz.de/10014932744

Quantum leap breakthrough performance in acquisitions

Chatzkel, Jay; Saint‐Onge, Hubert - In: Management Decision 45 (2007) 9, pp. 1457-1469

set of capabilities: strategic agility, market agility, organization building, people management, project and process … management and knowledge management, learning and innovation. When these capabilities interact with a set of six catalyzing …

Persistent link: https://www.econbiz.de/10014932808

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