By subjugating the judgement of its managers to systems, or to the ego of a Messianic MD, modern organizations squeeze out the very human qualities for which they are paying. Argues for greater emphasis on value management, with top people demonstrating the ethics which they espouse. Gives...

To improve the likelihood of system success and user involvement, an MIS department manager has to deal with people and lead them under given user styles and organizational culture. For this reason, the managerial behaviour of MIS managers plays an important role in developing MIS. First...

A holistic, integrative and synergistic performance model is defined by inter‐firm variables represented as economic rates of return for both economic and organizational factors. These variables are used to examine performance variance and their economic contribution to firm profitability. An...

This is the second of two linked articles on strategy for innovation and its implementation. The purpose of the first article was to examine the strategic process of planning innovation within the enterprise. The objective of this second article is to examine some of the ways by which innovation...

Purpose The purpose of this paper is to investigate the influence of informal Korean social networks ( Yongo ) on sales activities in Korea, by focussing in particular on required vertical core competencies. Design/methodology/approach The authors draw on expert interview data gathered in Korea...

Relationship marketing is the paradigm which is currently seen to offer insight into the internationalising process. This paper takes these concepts and links them together with notions of culture and learning in novel ways. The knowledge impacts of national and corporate culture need to be...

Culture is an overarching phenomenon that helps individuals make sense of their world. However, culture is not an unchanging “given.” Members of a society actively create culture and, through their activities and interactions, sustain or change this culture. In an organizational setting,...