Gilbert, Stephen M.; Jonnalagedda, Sreelata - In: Management Science 57 (2011) 9, pp. 1655-1670
Many durable products cannot be used without a contingent consumable product, e.g., printers require ink, iPods require songs, razors require blades, etc. For such products, manufacturers may be able to lock in consumers by making their products incompatible with consumables that are produced by...