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~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
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Hospital competition with soft...
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Terwiesch, Christian
7
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Scholtes, Stefan
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Tezcan, Tolga
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Chan, Carri W.
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Kc, Diwas Singh
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Shin, Jiwoong
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Shumsky, Robert A.
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Lu, Lauren Xiaoyuan
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Sim, Melvyn
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Sudhir, K.
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Management science : journal of the Institute for Operations Research and the Management Sciences
International journal of hospitality management
598
NBER working paper series
374
Working paper / National Bureau of Economic Research, Inc.
351
Journal of retailing and consumer services
339
NBER Working Paper
321
The service industries journal
314
Journal of business research : JBR
281
Health care management review : HCM review
275
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
236
International journal of contemporary hospitality management
225
The journal of services marketing
214
Journal of health economics
209
Health care management science
208
Journal of health organization and management
196
IMF Working Papers
193
Auditing : a journal of practice & theory
174
SpringerLink / Bücher
173
European journal of operational research : EJOR
163
Journal of hospitality marketing & management
163
Tourism management : research, policies, practice
156
Discussion paper series / IZA
155
Health economics
143
Services marketing quarterly
142
The TQM journal : the international review of organizational improvement
141
Journal of air transport management
139
Journal of Services Marketing
130
Journal of travel and tourism marketing
128
International journal of productivity and quality management : IJPQM
126
International journal of services and operations management
124
International journal of quality & reliability management
121
International journal of quality and service sciences
119
Cogent business & management
115
Service business
114
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
113
Krankenhausmanagement : Strategien, Konzepte, Methoden
112
Journal of service research : JSR
104
The European journal of health economics : HEPAC ; health economics in prevention and care
102
Quality management journal : QMJ
101
Total quality management & business excellence
99
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1
Separate and concentrate : accounting for patient complexity in general hospitals
Kuntz, Ludwig
;
Scholtes, Stefan
;
Sülz, Sandra
- In:
Management science : journal of the Institute for …
65
(
2019
)
6
,
pp. 2482-2501
Persistent link: https://www.econbiz.de/10012039810
Saved in:
2
Does competition improve service quality? : the case of nursing homes where public and private payers coexist
Lu, Susan Feng
;
Serfes, Konstantinos
;
Wedig, Gerard J.
; …
- In:
Management science : journal of the Institute for …
67
(
2021
)
10
,
pp. 6493-6512
Persistent link: https://www.econbiz.de/10012666696
Saved in:
3
Do mandatory overtime laws improve quality? : staffing decisions and operational flexibility of nursing homes
Lu, Susan Feng
;
Lu, Lauren Xiaoyuan
- In:
Management science : journal of the Institute for …
63
(
2017
)
11
,
pp. 3566-3585
Persistent link: https://www.econbiz.de/10011772476
Saved in:
4
The impact of combining conformance and experiential quality on hospitals’ readmissions and cost performance
Senot, Claire
;
Chandrasekaran, Aravind
;
Ward, Peter T.
; …
- In:
Management science : journal of the Institute for …
62
(
2016
)
3
,
pp. 829-848
Persistent link: https://www.econbiz.de/10011453574
Saved in:
5
The impact of workaround difficulty on frontline employees’ response to operational failures : a laboratory experiment on medication administration
Tucker, Anita L.
- In:
Management science : journal of the Institute for …
62
(
2016
)
4
,
pp. 1124-1144
Persistent link: https://www.econbiz.de/10011470674
Saved in:
6
Waiting patiently : an empirical study of queue abandonment in an emergency department
Batt, Robert J.
;
Terwiesch, Christian
- In:
Management science : journal of the Institute for …
61
(
2015
)
1
,
pp. 39-59
Persistent link: https://www.econbiz.de/10010496085
Saved in:
7
ICU admission control : an empirical study of capacity allocation and its implication for patient outcomes
Kim, Song-hee
;
Chan, Carri W.
;
Olivares, Marcelo
; …
- In:
Management science : journal of the Institute for …
61
(
2015
)
1
,
pp. 19-38
Persistent link: https://www.econbiz.de/10010496091
Saved in:
8
Should hospitals keep their patients longer? : the role of inpatient care in reducing postdischarge mortality
Bartel, Ann
;
Chan, Carri W.
;
Kim, Song-hee
- In:
Management science : journal of the Institute for …
66
(
2020
)
6
,
pp. 2326-2346
Persistent link: https://www.econbiz.de/10012254391
Saved in:
9
Assessing the impact of service level when customer needs are uncertain : an empirical investigation of
hospital
step-down units
Chan, Carri W.
;
Green, Linda V.
;
Lekwijit, Suparerk
; …
- In:
Management science : journal of the Institute for …
65
(
2019
)
2
,
pp. 751-775
Persistent link: https://www.econbiz.de/10012000740
Saved in:
10
The impact of e-visits on visit frequencies and patient health : evidence from primary care
Bavafa, Hessam
;
Hitt, Lorin M.
;
Terwiesch, Christian
- In:
Management science : journal of the Institute for …
64
(
2018
)
12
,
pp. 5461-5480
Persistent link: https://www.econbiz.de/10011964507
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