The impact of e-visits on visit frequencies and patient health : evidence from primary care
Year of publication: |
December 2018
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Authors: | Bavafa, Hessam ; Hitt, Lorin M. ; Terwiesch, Christian |
Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 64.2018, 12, p. 5461-5480
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Subject: | healthcare operations | service operations | primary care | e-visits | patient portals | empirical | Gesundheitsversorgung | Health care | Patienten | Patients | Dienstleistungsqualität | Service quality | Basisgesundheitsversorgung | Primary health care | Krankenhaus | Hospital | Großbritannien | United Kingdom |
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