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A logarithmic safety staffing rule for contact centers with call blending
Pang, Guodong; Perry, Ohad - In: Management science : journal of the Institute for … 61 (2015) 1, pp. 73-91
Persistent link: https://www.econbiz.de/10010496074
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Staffing call centers with uncertain demand forecasts : a chance-constrained optimization approach
Gurvich, Itai; Luedtke, James; Tezcan, Tolga - In: Management science : journal of the Institute for … 56 (2010) 7, pp. 1093-1115
Persistent link: https://www.econbiz.de/10003996519
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Is equality always desirable? : analyzing the trade-off between fairness and attractiveness in crew rostering
Breugem, Thomas; Dollevoet, Twan; Huisman, Dennis - In: Management science : journal of the Institute for … 68 (2022) 4, pp. 2619-2641
Persistent link: https://www.econbiz.de/10013368289
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Aggregation in manpower planning
Wyngaard, J. - In: Management science : journal of the Institute for … 29 (1983) 12, pp. 1427-1435
Persistent link: https://www.econbiz.de/10003714699
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Workforce scheduling with cycle demands and day-off contraints
Baker, Kenneth R.; Magazine, Michael J. - In: Management science : journal of the Institute for … 24 (1977) 2, pp. 161-167
Persistent link: https://www.econbiz.de/10003480105
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A model for manpower management
Lilien, Gary L.; Rao, Ambar G. - In: Management science : journal of the Institute for … 21 (1975) 12, pp. 1447-1457
Persistent link: https://www.econbiz.de/10003618372
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A distributed parameter cohort personnel planning model that uses cross-sectional data
Gaimon, Cheryl; Thompson, Gerald L. - In: Management science : journal of the Institute for … 30 (1984) 6, pp. 750-764
Persistent link: https://www.econbiz.de/10003556219
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Work force size and single shift schedules with variable demands
Burns, R. N.; Carter, M. W. - In: Management science : journal of the Institute for … 31 (1985) 5, pp. 599-607
Persistent link: https://www.econbiz.de/10003507747
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Learning by doing in multiproduct manufacturing : variety, customizations, and overlapping product generations
Egelman, Carolyn D.; Epple, Dennis N.; Argote, Linda; … - In: Management science : journal of the Institute for … 63 (2017) 2, pp. 405-423
Persistent link: https://www.econbiz.de/10011647333
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On the benefits of collaborative forecasting partnerships between retailers and manufacturers
Aviv, Yossi - In: Management science : journal of the Institute for … 53 (2007) 5, pp. 777-794
Persistent link: https://www.econbiz.de/10003487078