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Responding to unexpected overloads in large-scale service systems
Perry, Ohad; Whitt, Ward - In: Management science : journal of the Institute for … 55 (2009) 8, pp. 1353-1367
Persistent link: https://www.econbiz.de/10003885438
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Optimal workflow decisions for investigators in systems with interruptions
Dobson, Gregory; Tezcan, Tolga; Tilson, Vera - In: Management science : journal of the Institute for … 59 (2013) 5, pp. 1125-1141
Persistent link: https://www.econbiz.de/10009751183
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Can yardstick competition reduce waiting times?
Savva, Nicos; Tezcan, Tolga; Yıldız, Özlem - In: Management science : journal of the Institute for … 65 (2019) 7, pp. 3196-3215
Persistent link: https://www.econbiz.de/10012039984
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Dynamic allocation of airline check-in counters : a queuing optimization approach
Parlar, Mahmut; Sharafali, Moosa - In: Management science : journal of the Institute for … 54 (2008) 8, pp. 1410-1424
Persistent link: https://www.econbiz.de/10003757508
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Queuing for expert services
Debo, Laurens G.; Toktay, L. Beril; Van Wassenhove, Luk N. - In: Management science : journal of the Institute for … 54 (2008) 8, pp. 1497-1512
Persistent link: https://www.econbiz.de/10003757519
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Fluid models for overloaded multiclass many-server queuing systems with first-come, first-served routing
Talreja, Rishi; Whitt, Ward - In: Management science : journal of the Institute for … 54 (2008) 8, pp. 1513-1527
Persistent link: https://www.econbiz.de/10003757522
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An optimal design problem for limited processor sharing systems
Yamazaki, Genji - In: Management science : journal of the Institute for … 33 (1987) 8, pp. 1010-1019
Persistent link: https://www.econbiz.de/10001045643
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Analysis and comparison of queues with different levels of delay information
Guo, Pengfei; Zipkin, Paul Herbert - In: Management science : journal of the Institute for … 53 (2007) 6, pp. 962-970
Persistent link: https://www.econbiz.de/10003490967
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Service performance analysis and improvement for a ticket queue with balking customers
Xu, Susan H.; Gao, Long; Ou, Jihong - In: Management science : journal of the Institute for … 53 (2007) 6, pp. 971-990
Persistent link: https://www.econbiz.de/10003490974
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Real-time delay estimation in overloaded multiserver queues with abandonments
Ibrahim, Rouba; Whitt, Ward - In: Management science : journal of the Institute for … 55 (2009) 10, pp. 1729-1742
Persistent link: https://www.econbiz.de/10003908998