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The impact of workload on operational risk : evidence from a commercial bank
Xu, Yuqian; Tan, Tom Fangyun; Netessine, Serguei - In: Management science : journal of the Institute for … 68 (2022) 4, pp. 2668-2693
Persistent link: https://www.econbiz.de/10013368294
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The interplay of earnings, ratings, and penalties on sharing platforms : an empirical investigation
Xu, Yuqian; Lu, Baile; Ghose, Anindya; Dai, Hongyan; … - In: Management science : journal of the Institute for … 69 (2023) 10, pp. 6128-6146
Persistent link: https://www.econbiz.de/10014393049
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Operational risk management : optimal inspection policy
Kim, Youngsoo; Xu, Yuqian - In: Management science : journal of the Institute for … 70 (2024) 6, pp. 4087-4104
Persistent link: https://www.econbiz.de/10014552528
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Joint panel sizing and appointment scheduling in outpatient care
Zacharias, Christos; Armony, Mor - In: Management science : journal of the Institute for … 63 (2017) 11, pp. 3978-3997
Persistent link: https://www.econbiz.de/10011772847
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Does the past predict the future? : the case of delay announcements in service systems
Ibrahim, Rouba; Armony, Mor; Bassamboo, Achal - In: Management science : journal of the Institute for … 63 (2017) 6, pp. 1762-1780
Persistent link: https://www.econbiz.de/10011707236
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The Impact of Duplicate Orders on Demand Estimation and Capacity Investment
Armony, Mor; Plambeck, Erica L. - In: Management science : journal of the Institute for … 51 (2005) 10, pp. 1505-1518
Persistent link: https://www.econbiz.de/10006076943
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Service-Level Differentiation in Call Centers with Fully Flexible Servers
Gurvich, Itay; Armony, Mor; Mandelbaum, Avishai - In: Management science : journal of the Institute for … 54 (2008) 2, pp. 279-294
Persistent link: https://www.econbiz.de/10007915886
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An empirical analysis of search engine advertising : sponsored search in electronic markets
Ghose, Anindya; Yang, Sha - In: Management science : journal of the Institute for … 55 (2009) 10, pp. 1605-1622
Persistent link: https://www.econbiz.de/10003908961
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Competition between local and electronic markets : how the benefit of buying online depends on where you live
Forman, Christopher; Ghose, Anindya; Goldfarb, Avi - In: Management science : journal of the Institute for … 55 (2009) 1, pp. 47-57
Persistent link: https://www.econbiz.de/10003873628
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An empirical analysis of user content generation and usage behavior on the mobile Internet
Ghose, Anindya; Han, Sang Pil - In: Management science : journal of the Institute for … 57 (2011) 9, pp. 1671-1691
Persistent link: https://www.econbiz.de/10009312514