The interplay between online reviews and physician demand : an empirical investigation
Year of publication: |
2021
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Authors: | Xu, Yuqian ; Armony, Mor ; Ghose, Anindya |
Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 67.2021, 12, p. 7344-7361
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Subject: | physician | patient choice | quality | social media | text mining | sentiment | rating | review | service quality | healthcare | Dienstleistungsqualität | Service quality | Ärzte | Physicians | Social Web | Social web | Gesundheitsversorgung | Health care | Text | Gesundheitswesen | Health care system | Konsumentenverhalten | Consumer behaviour |
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