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Frustration-based promotions : field experiments in ride-sharing
Cohen, Maxime C.; Fiszer, Michael D.; Kim, Baek Jung - In: Management science : journal of the Institute for … 68 (2022) 4, pp. 2432-2464
Persistent link: https://www.econbiz.de/10013368219
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Measuring the effect of queues on customer purchases
Lu, Yina; Musalem, Andrés; Olivares, Marcelo; … - In: Management science : journal of the Institute for … 59 (2013) 8, pp. 1743-1763
Persistent link: https://www.econbiz.de/10009788989
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Do mandatory overtime laws improve quality? : staffing decisions and operational flexibility of nursing homes
Lu, Susan Feng; Lu, Lauren Xiaoyuan - In: Management science : journal of the Institute for … 63 (2017) 11, pp. 3566-3585
Persistent link: https://www.econbiz.de/10011772476
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The impact of combining conformance and experiential quality on hospitals’ readmissions and cost performance
Senot, Claire; Chandrasekaran, Aravind; Ward, Peter T.; … - In: Management science : journal of the Institute for … 62 (2016) 3, pp. 829-848
Persistent link: https://www.econbiz.de/10011453574
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The impact of workaround difficulty on frontline employees’ response to operational failures : a laboratory experiment on medication administration
Tucker, Anita L. - In: Management science : journal of the Institute for … 62 (2016) 4, pp. 1124-1144
Persistent link: https://www.econbiz.de/10011470674
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The economic consequences of audit firms’ quality control system deficiencies
Aobdia, Daniel - In: Management science : journal of the Institute for … 66 (2020) 7, pp. 2883-2905
Persistent link: https://www.econbiz.de/10012268551
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Assessing the impact of service level when customer needs are uncertain : an empirical investigation of hospital step-down units
Chan, Carri W.; Green, Linda V.; Lekwijit, Suparerk; … - In: Management science : journal of the Institute for … 65 (2019) 2, pp. 751-775
Persistent link: https://www.econbiz.de/10012000740
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Discriminatory pricing of over-the-counter derivatives
Hau, Harald; Hoffmann, Peter; Langfield, Sam; Timmer, … - In: Management science : journal of the Institute for … 67 (2021) 11, pp. 6660-6677
Persistent link: https://www.econbiz.de/10012703699
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Financial intermediation chains in an over-the-counter market
Shen, Ji; Wei, Bin; Yan, Hongjun - In: Management science : journal of the Institute for … 67 (2021) 7, pp. 4623-4642
Persistent link: https://www.econbiz.de/10012624654
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Collateralized networks
Ghamami, Samim; Glasserman, Paul; Young, H. Peyton - In: Management science : journal of the Institute for … 68 (2022) 3, pp. 2202-2225
Persistent link: https://www.econbiz.de/10013267965