Wang, Catherine L.; Ahmed, Pervaiz K. - In: Managerial Auditing Journal 17 (2002) 7, pp. 417-423
This conceptual paper examines the role of knowledge and learning in the quality and innovation process, and proposes a … holistic, cross‐disciplinary model of the learning approach to quality and innovation. It stresses the importance of creativity … in the learning process and postulates a higher platform of quality and innovation: creative quality and value innovation …