Narrow search
Showing 1 - 4 of 4
Cover Image
Service experience and service design : concepts and application in tourism SMEs
Zehrer, Anita - In: Managing service quality : MSQ ; an international journal 19 (2009) 3, pp. 332-349
Persistent link: https://www.econbiz.de/10009525091
Cover Image
Understanding the cultural antecedents of quality management in tourism
Muskat, Birgit; Muskat, Matthias; Blackman, Deborah - In: Managing service quality : MSQ ; an international journal 23 (2013) 2, pp. 131-148
Persistent link: https://www.econbiz.de/10009728567
Cover Image
Understanding the cultural antecedents of quality management in tourism
Muskat, Birgit; Muskat, Matthias; Blackman, Deborah - In: Managing service quality : MSQ ; an international journal 23 (2013) 2, pp. 131-148
Persistent link: https://www.econbiz.de/10010089812
Cover Image
Service experience and service design: concepts and application in tourism SMEs
Zehrer, Anita - In: Managing service quality : MSQ ; an international journal 19 (2009) 3, pp. 332-349
Persistent link: https://www.econbiz.de/10008250448