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Certification in the Indian offshore IT services industry
Gopal, Anandasivam; Gao, Guodong - In: Manufacturing & service operations management : M & SOM 11 (2009) 3, pp. 471-492
Persistent link: https://www.econbiz.de/10003882892
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Process management impact on clinical and experiential quality : managing tensions between safe and patient-centered healthcare
Chandrasekaran, Aravind; Senot, Claire; Boyer, Kenneth K. - In: Manufacturing & service operations management : M & SOM 14 (2012) 4, pp. 548-566
Persistent link: https://www.econbiz.de/10009669700
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Special issue on behavioural operations
Cachon, Gérard (contributor) - 2008
Persistent link: https://www.econbiz.de/10003773438
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Inventory service-level agreements as coordination mechanisms : the effect of review periods
Katok, Elena; Thomas, Douglas J.; Davis, Andrew - In: Manufacturing & service operations management : M & SOM 10 (2008) 4, pp. 609-624
Persistent link: https://www.econbiz.de/10003773477
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Decision biases in revenue management : some behavioral evidence
Bearden, J. Neil; Murphy, Ryan O.; Rapoport, Amnon - In: Manufacturing & service operations management : M & SOM 10 (2008) 4, pp. 625-636
Persistent link: https://www.econbiz.de/10003773478
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Toward a theory of behavioral operations
Gino, Francesca; Pisano, Gary P. - In: Manufacturing & service operations management : M & SOM 10 (2008) 4, pp. 676-691
Persistent link: https://www.econbiz.de/10003773481
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Multiple part-type production in robotic cells : equivalence of two real-world models
Dawande, Milind; Pinedo, Michael; Sriskandarajah, Chelliah - In: Manufacturing & service operations management : M & SOM 11 (2009) 2, pp. 210-228
Persistent link: https://www.econbiz.de/10003852805
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Optimal scheduling and incentive compatible pricing for a service system with quality of service guarantees
Hsu, Vernon N.; Xu, Susan H.; Jukic, Boris - In: Manufacturing & service operations management : M & SOM 11 (2009) 3, pp. 375-396
Persistent link: https://www.econbiz.de/10003882853
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Mitigating supply risk : dual sourcing or process improvement?
Wang, Yimin; Gilland, Wendell; Tomlin, Brian - In: Manufacturing & service operations management : M & SOM 12 (2010) 3, pp. 489-510
Persistent link: https://www.econbiz.de/10003994864
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Applications of empirical science in manufacturing and service operations
Roth, Aleda V. - In: Manufacturing & service operations management : M & SOM 9 (2007) 4, pp. 353-367
Persistent link: https://www.econbiz.de/10003577665