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Scheduling smarter : scheduling decision impact on nurse-aide turnover
Mayo, Kevin; Webb, Eric; Ball, George; Bretthauer, Kurt - In: Manufacturing & service operations management : M & SOM 26 (2024) 1, pp. 182-196
Persistent link: https://www.econbiz.de/10014471329
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Service chains' operational strategies : standardization or customization? : evidence from the nursing home industry
Kong, Lu; Hu, Kejia; Verma, Rohit - In: Manufacturing & service operations management : M & SOM 24 (2022) 6, pp. 3099-3116
Persistent link: https://www.econbiz.de/10014299352
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Does social media dominate government report cards in influencing nursing home demand?
Li, Yuanchen; Lu, Lauren Xiaoyuan; Lu, Susan Feng - In: Manufacturing & service operations management : M & SOM 25 (2023) 6, pp. 2085-2105
Persistent link: https://www.econbiz.de/10014437610
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Parametric forecasting and stochastic programming models for call-center workforce scheduling
Gans, Noah; Shen, Haipeng; Zhou, Yong-Pin; Korolev, Nikolay - In: Manufacturing & service operations management : M & SOM 17 (2015) 4, pp. 571-588
Persistent link: https://www.econbiz.de/10011388043
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The timing of staffing decisions in hospital operating rooms : incorporating workload heterogeneity into the newsvendor problem
He, Biyu; Dexter, Franklin; Macario, Alex; Zenios, Stefanos - In: Manufacturing & service operations management : M & SOM 14 (2012) 1, pp. 99-114
Persistent link: https://www.econbiz.de/10009512327
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Cloud computing value chains : research from the operations management perspective
Chen, Shi; Moinzadeh, Kamran; Song, Jing-Sheng; Zhong, Yuan - In: Manufacturing & service operations management : M & SOM 25 (2023) 4, pp. 1338-1356
Persistent link: https://www.econbiz.de/10014328851
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Nurse absenteeism and staffing strategies for hospital inpatient units
Wang, Wen-ya; Gupta, Diwakar - In: Manufacturing & service operations management : M & SOM 16 (2014) 3, pp. 439-454
Persistent link: https://www.econbiz.de/10010402187
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The impact of facility layout on service worker behavior : an empirical study of nurses in the emergency department
Meng, Lesley; Batt, Robert J.; Terwiesch, Christian - In: Manufacturing & service operations management : M & SOM 23 (2021) 4, pp. 819-834
Persistent link: https://www.econbiz.de/10012626800
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Frontiers in operations: valuing nursing productivity in emergency departments
Ding, Hao; Tushe, Sokol; Diwas KC; Lee, Donald K. K. - In: Manufacturing & service operations management : M & SOM 26 (2024) 4, pp. 1323-1337
Persistent link: https://www.econbiz.de/10014634362
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Division of labor in medical office practices
Dobson, Gregory; Pinker, Edieal; Van Horn, R. Lawrence - In: Manufacturing & service operations management : M & SOM 11 (2009) 3, pp. 525-537
Persistent link: https://www.econbiz.de/10003882900