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Managing customer arrivals in service systems with multiple identical servers
Zacharias, Christos; Pinedo, Michael - In: Manufacturing & service operations management : M & SOM 19 (2017) 4, pp. 639-656
Persistent link: https://www.econbiz.de/10011770620
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Optimally scheduling heterogeneous impatient customers
Bassamboo, Achal; Randhawa, Ramandeep; Wu, Chenguang Allen - In: Manufacturing & service operations management : M & SOM 25 (2023) 3, pp. 1066-1080
Persistent link: https://www.econbiz.de/10014302836
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Dynamic scheduling in a many-server, multiclass system : the role of customer impatience in large systems
Kim, Jeunghyun; Randhawa, Ramandeep S.; Ward, Amy R. - In: Manufacturing & service operations management : M & SOM 20 (2018) 2, pp. 285-301
Persistent link: https://www.econbiz.de/10011876709
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Load-based POLCA: an integrated material control system for multiproduct, multimachine job shops
Vandaele, Nico; Van Nieuwenhuyse, Inneke; Claerhout, … - In: Manufacturing & service operations management : M & SOM 10 (2008) 2, pp. 181-197
Persistent link: https://www.econbiz.de/10003733710
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Customer acquisition, retention, and service access quality : optimal advertising, capacity level, and capacity allocation
Afèche, Philipp; Araghi, Mojtaba; Baron, Opher - In: Manufacturing & service operations management : M & SOM 19 (2017) 4, pp. 674-691
Persistent link: https://www.econbiz.de/10011770629
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Incentive-compatible revenue management in queueing systems : optimal strategic delay
Afèche, Philipp - In: Manufacturing & service operations management : M & SOM 15 (2013) 3, pp. 423-443
Persistent link: https://www.econbiz.de/10009782018
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Optimal retail location : empirical methodology and application to practice
Glaeser, Chloe Kim; Fisher, Marshall L.; Su, Xuanming - In: Manufacturing & service operations management : M & SOM 21 (2019) 1, pp. 86-102
Persistent link: https://www.econbiz.de/10012000987
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Intraday scheduling with patient re-entries and variability in behaviours
Zhou, Minglong; Loke, Gar Goei; Bandi, Chaithanya; … - In: Manufacturing & service operations management : M & SOM 24 (2022) 1, pp. 561-579
Persistent link: https://www.econbiz.de/10012818782
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Course scheduling under sudden scarcity : applications to pandemic planning
Barnhart, Cynthia; Bertsimas, Dimitris; Delarue, Arthur; … - In: Manufacturing & service operations management : M & SOM 24 (2022) 2, pp. 727-745
Persistent link: https://www.econbiz.de/10013258589
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Signaling quality via long lines and uninformative prices
Debo, Laurens; Rajan, Uday; Veeraraghavan, Senthil K. - In: Manufacturing & service operations management : M & SOM 22 (2020) 3, pp. 513-527
Persistent link: https://www.econbiz.de/10012242927