Managing customer arrivals in service systems with multiple identical servers
Year of publication: |
2017
|
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Authors: | Zacharias, Christos ; Pinedo, Michael |
Published in: |
Manufacturing & service operations management : M & SOM. - Catonsville, MD : INFORMS, ISSN 1523-4614, ZDB-ID 2021015-2. - Vol. 19.2017, 4, p. 639-656
|
Subject: | service systems | scheduling | parallel servers | no-shows | overbooking | discrete queues | discrete convexity | Warteschlangentheorie | Queueing theory | Scheduling-Verfahren | Scheduling problem | Operations Research | Operations research |
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