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A measure of retail service quality
Siu, Noel Y.M.
;
Cheung, Jeff Tak-Hing
- In:
Marketing intelligence & planning
19
(
2001
)
2
,
pp. 88-96
Persistent link: https://www.econbiz.de/10006979376
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Assessing relationship quality in four business-to-business markets
Ashnai, Bahar
;
Smirnova, Maria
;
Kouchtch, Sergei
;
Yu, …
- In:
Marketing intelligence & planning
27
(
2009
)
1
,
pp. 86-102
Persistent link: https://www.econbiz.de/10009526388
Saved in:
3
Assessing relationship quality in four business-to-business markets
Ashnai, Bahar
;
Smirnova, Maria
;
Kouchtch, Sergei
;
Yu, …
- In:
Marketing intelligence & planning
27
(
2009
)
1
,
pp. 86-102
Persistent link: https://www.econbiz.de/10008167285
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