Purpose - The review aims to facilitate a broader understanding of platform opening and cooperation and points out potential research directions for scholars. Design/methodology/approach - This study searches Web of Science (WOS) database for relevant literature published between 2010 and 2021...

Purpose - The literature review aims to facilitate a broader understanding of on-demand service platform operations management and proposes potential research directions for scholars. Design/methodology/approach - This study searches four databases for relevant literature on on-demand service...

Purpose The purpose of this paper is to provide an overview of the evolution of service supply chain management from a behavioural operations perspective, pointing out future research directions for scholars. Design/methodology/approach This study searched five databases for relevant literature...

Purpose - In the presence of coronavirus disease 2019 (COVID-19), due to the social distance restriction, consumers' regular consumption behaviors and patterns have been changing fundamentally. Thereafter, an innovative group buying model has emerged and developed explosively with a specific...