evaluate their managers on worker and firm outcomes. In the treatment teams, workers evaluate their supervisors monthly. We … driven by changes in the behavior of managers and an overall better relationship between managers and workers …

minority job performance. In the stores studied, cashiers work with different managers on different days and their schedules … are determined quasi-randomly. When minority cashiers, but not majority cashiers, are scheduled to work with managers who … minority workers: while on average minority and majority workers perform equivalently, on days where managers are unbiased …

We study the relation between mutual fund managers' family backgrounds and their professional performance. Using hand …-collected data from individual Census records on the wealth and income of managers' parents, we find that managers from poor families … deliver higher alphas than managers from rich families. This result is robust to alternative measures of fund performance …

to build a bottom-up measure of CEO labor supply. The comparison of 1,114 family and professional CEOs reveals that …

, 44 middle managers, and 17 front line workers. The interviews elicited information on the motives for adopting TQM, the …