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Steering in Online Markets : The Role of Platform Incentives and Credibility
Barach, Moshe A. - 2019
Platform marketplaces can potentially steer buyers to certain sellers by recommending or guaranteeing those sellers. Money-back guarantees--which create a direct financial stake for the platform in seller performance--might be particularly effective at steering, as they align buyer and platform...
Persistent link: https://www.econbiz.de/10012479867
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Online Business Models, Digital Ads, and User Welfare
Acemoglu, Daron - 2024
We present a model where social media platforms offer plans that intermix entertaining content with digital advertising ("ads"). Users derive utility from entertainment and learn about their valuation for a product from ads. While some users are fully rational, others naïvely perceive digital...
Persistent link: https://www.econbiz.de/10015094859
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Consumer Price Search and Platform Design in Internet Commerce
Dinerstein, Michael - 2014
Search frictions can explain why the "law of one price" fails in retail markets and why even firms selling commodity products have pricing power. In online commerce, physical search costs are low, yet price dispersion is common. We use browsing data from eBay to estimate a model of consumer...
Persistent link: https://www.econbiz.de/10012458251
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Platform Information Provision and Consumer Search : A Field Experiment
Fang, Lu; Chen, Yanyou; Farronato, Chiara; Yuan, Zhe; … - National Bureau of Economic Research - 2024
Despite substantial efforts to help consumers search in more intuitive ways, text search remains the predominant tool for product discovery online. In this paper, we explore the effects of visual and textual cues for search refinement on consumer search and purchasing behavior. We collaborate...
Persistent link: https://www.econbiz.de/10014486191
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The Effect of Word of Mouth on Sales : Online Book Reviews
Chevalier, Judith A. - 2003
We examine the effect of consumer reviews on relative sales of books on Amazon.com and BarnesandNoble.com. We find that 1) reviews are overwhelmingly positive at both sites, but there are more reviews and longer reviews at Amazon.com, 2) an improvement in a book's reviews leads to an increase in...
Persistent link: https://www.econbiz.de/10012468546
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Returns to Consumer Search : Evidence from eBay
Blake, Thomas - 2016
A growing body of empirical literature finds that consumers are relatively limited in how much they search over product characteristics. We assemble a dataset of search and purchase behavior from eBay to quantify the returns, and thus implied costs, to consumer search on the internet. The...
Persistent link: https://www.econbiz.de/10012456373
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A Model of Behavioral Manipulation
Acemoglu, Daron; Makhdoumi, Ali; Malekian, Azarakhsh; … - National Bureau of Economic Research - 2023
We build a model of online behavioral manipulation driven by AI advances. A platform dynamically offers one of n products to a user who slowly learns product quality. User learning depends on a product's "glossiness,' which captures attributes that make products appear more attractive than they...
Persistent link: https://www.econbiz.de/10014437003
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Understanding Trust
Sapienza, Paola - 2007
Several papers study the effect of trust by using the answer to the World Values Survey (WVS) question "Generally … the level of trust. Glaeser et al. (2000) question the validity of this measure by showing that it is not correlated with … senders' behavior in the standard trust game, but only with his trustworthiness. By using a large sample of German households …
Persistent link: https://www.econbiz.de/10012465263
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Putting integrity Into Finance : A Purely Positive Approach
Erhard, Werner - 2014
The seemingly never ending scandals in the world of finance with their damaging effects on value and human welfare (that continue unabated in spite of all the various efforts to curtail the behavior that results in those scandals) argues strongly for an addition to the current paradigm of...
Persistent link: https://www.econbiz.de/10012458678
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Toward a Holistic Approach to Central Bank Trust
Eickmeier, Sandra; Petersen, Luba - National Bureau of Economic Research - 2024
We examine public trust in the European Central Bank (ECB) and its determinants using data from the Bundesbank … psychology, we offer a fresh perspective on the factors influencing central bank trust that is more holistic than the … their trust in the ECB, tend to express higher trust in the ECB. Conversely, those who place greater importance on values …
Persistent link: https://www.econbiz.de/10014635679