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Measuring service quality: The opinion of Europeans about utilities
Ferrari, Pieralda A.
;
Salini, Silvia
-
2008
discussed. These methods are applied on the
Eurobarometer
Survey data to assess the consumer satisfaction among European …
Persistent link: https://www.econbiz.de/10010270942
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Consumers Attitudes on Services of General Interest in the EU: Accessibility, Price and Quality 2000-2004
Fiorio, Carlo
;
Florio, M.
;
Salini, S.
;
Ferrari, P.
-
2007
Eurobarometer
survey, 2000-2002-2004, comprising around 47,000 observations. We use ordered logit models to analyze the impact of …
Persistent link: https://www.econbiz.de/10010312433
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