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Non-stationary delay analysis of runway systems
Stolletz, Raik - In: OR spectrum : quantitative approaches in management 30 (2008) 1, pp. 191-213
Persistent link: https://www.econbiz.de/10003596844
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Scaling and comparison of fluid limits of queues applied to call centers with time-varying parameters
Jiménez, Tania; Koole, Ger M. - In: OR spectrum : quantitative approaches in management 26 (2004) 3, pp. 413-422
Persistent link: https://www.econbiz.de/10002094592
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Staffing a call center with uncertain non-stationary arrival rate and flexibility
Liao, Shuangqing; Koole, Ger M.; Van Delft, Christian; … - In: OR spectrum : quantitative approaches in management 34 (2012) 3, pp. 691-721
Persistent link: https://www.econbiz.de/10009559848
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Staffing a call center with uncertain non-stationary arrival rate and flexibility
Liao, Shuangqing; Koole, Ger; Delft, Christian; Jouini, … - In: OR spectrum : quantitative approaches in management 34 (2012) 3, pp. 691-722
Persistent link: https://www.econbiz.de/10009983939
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Scaling and comparison of fluid limits of queues applied to call centers with time-varying parameters
Jiménez, Tania; Koole, Ger - In: OR spectrum : quantitative approaches in management 26 (2004) 3, pp. 413-422
Persistent link: https://www.econbiz.de/10006816986
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Revenue management approach to due date quoting and scheduling in an assemble-to-order production system
Guhlich, Hendrik; Fleischmann, Moritz; Stolletz, Raik - In: OR spectrum : quantitative approaches in management 37 (2015) 4, pp. 951-982
Persistent link: https://www.econbiz.de/10011350532
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Buffer allocation in stochastic flow lines via sample-based optimization with initial bounds
Weiss, Sophie; Stolletz, Raik - In: OR spectrum : quantitative approaches in management 37 (2015) 4, pp. 869-902
Persistent link: https://www.econbiz.de/10011350634
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Special issue on quantitative approaches in production management
Helber, Stefan (ed.); Kok, A. G. de (ed.);  … - 2019
Persistent link: https://www.econbiz.de/10012139953
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Quantitative approaches in production management
Helber, Stefan; Kok, A. G. de; Kuhn, Heinrich; Manitz, … - In: OR spectrum : quantitative approaches in management 41 (2019) 4, pp. 867-870
Persistent link: https://www.econbiz.de/10012139961
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Performance analysis of an inbound call center with skills-based routing : a priority queueing system with two classes of impatient customers and heterogeneous agents
Stolletz, Raik; Helber, Stefan - In: OR spectrum : quantitative approaches in management 26 (2004) 3, pp. 331-352
Persistent link: https://www.econbiz.de/10002094550