Narrow search
Showing 1 - 10 of 21
Cover Image
Effect of organisational trust, job satisfaction, individual variables on the organisational commitment in healthcare services
Tekingündüz, Sabahattin; Top, Mehmet; Tengilimoğlu, … - In: Total quality management & business excellence : an … 28 (2017) 5/6, pp. 522-541
Persistent link: https://www.econbiz.de/10011723713
Cover Image
Appointment scheduling in tandem-type service systems
Kuiper, Alex; Mandjes, Michel - In: Omega : the international journal of management science 57 (2015), pp. 145-156
Persistent link: https://www.econbiz.de/10011416178
Cover Image
An evaluation of customer relationship management in hospital-based and privately run nursing homes in Taiwan
Wang, Mei-ling - In: Total quality management & business excellence : an … 24 (2013) 9, pp. 1004-1021
Persistent link: https://www.econbiz.de/10009793765
Cover Image
Lean production in healthcare : a simulation-based value stream mapping in the physical therapy and rehabilitation department of a public hospital
Doğan, Nuri Özgür; Unutulmaz, Osman - In: Total quality management & business excellence : an … 27 (2016) 1/2, pp. 64-80
Persistent link: https://www.econbiz.de/10011555088
Cover Image
Does the healthcare industry report quality costs? : comparative investigations of public and private hospitals
Uyar, Ali; Neyis, Arzu - In: Total quality management & business excellence : an … 26 (2015) 7/8, pp. 733-745
Persistent link: https://www.econbiz.de/10011388389
Cover Image
Toyota production system for healthcare organisations : prospects and implementation challenges
Collins, Kevin F.; Muthusamy, Senthil Kumar; Carr, Amelia - In: Total quality management & business excellence : an … 26 (2015) 7/8, pp. 905-918
Persistent link: https://www.econbiz.de/10011388435
Cover Image
The effect of creating new secondary health services on patients' perceptions : a Kano service quality analysis approach
Vassiliadis, Chris A.; Fotiadis, Anestis K.; … - In: Total quality management & business excellence : an … 25 (2014) 8, pp. 897-907
Persistent link: https://www.econbiz.de/10010393800
Cover Image
Tele-medicine question response service : analysis of benefits and costs
Cho, David; Stauffer, Jon M. - In: Omega : the international journal of management science 111 (2022), pp. 1-14
Persistent link: https://www.econbiz.de/10013271733
Cover Image
Hospital referral and capacity strategies in the two-tier healthcare systems
Wang, Jian-Jun; Li, Zhongping; Shi, Junmin; Chang, Aichih - In: Omega : the international journal of management science 100 (2021), pp. 1-24
Persistent link: https://www.econbiz.de/10012494652
Cover Image
Determining ambulance destinations when facing offload delays using a Markov decision process
Li, Mengyu; Carter, Alix; Goldstein, Judah; Hawco, Terence - In: Omega : the international journal of management science 101 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012494666