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Impact of delay announcements in call centers : an empirical approach
Akşin, Zeynep; Ata, Baris; Emadi, Seyed Morteza; Su, … - In: Operations research 65 (2017) 1, pp. 242-265
Persistent link: https://www.econbiz.de/10011649054
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Data-driven incentive design in the medicare shared savings program
Aswani, Anil; Shen, Zuo-Jun; Siddiq, Auyon - In: Operations research 67 (2019) 4, pp. 1002-1026
Persistent link: https://www.econbiz.de/10012062899
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Ration gaming and the bullwhip effect
Bray, Robert L.; Yao, Yuliang; Duan, Yongrui; Huo, Jiazhen - In: Operations research 67 (2019) 2, pp. 453-467
Persistent link: https://www.econbiz.de/10012022373
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Risk-aversion and B2B contracting under asymmetric information: evidence from managed print services
Ning, Jie; Babich, Volodymyr; Handley, John; Keppo, Jussi - In: Operations research 66 (2018) 2, pp. 392-408
Persistent link: https://www.econbiz.de/10011845968
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Customer learning in call centers from previous waiting experiences
Emadi, Seyed Morteza; Swaminathan, Jayashankar M. - In: Operations research 66 (2018) 5, pp. 1433-1456
Persistent link: https://www.econbiz.de/10011932548
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Menu costs and the bullwhip effect : supply chain implications of dynamic pricing
Bray, Robert L.; Stamatopoulos, Ioannis - In: Operations research 70 (2022) 2, pp. 748-765
Persistent link: https://www.econbiz.de/10013365772