Oana-Luminiþa, Voicu - In: Ovidius University Annals, Economic Sciences Series XII (2012) 1, pp. 1239-1242
Quality has become a strategic element of organisations’ management, as it is at the basis of product and services … competitiveness domestically and internationally. Quality must be understood by the superlative of excellence, signifying the maximum …. Thus, current trends in quality management lead to integrated solutions for quality insurance. We notice the direction …