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performance of Pakistani manufacturing firms. Furthermore, it is also found that customer focus is perceived as a dominant TQM …This study empirically reveals the influence of the TQM elements comprising leadership, people management, process … management, customer focus, information & analysis and strategic planning on the organizational performance in the manufacturing …
Persistent link: https://www.econbiz.de/10010260246
The maintenance and enhancement of organizational performance is a challenge for firms as they always try to sustain … competitive advantage. This challenge may be convened through the principles of total quality management (TQM). The organizations … ought to understand what dimensions of quality management system are more important for performance enhancement. This paper …
Persistent link: https://www.econbiz.de/10011927348
Total quality management (TQM) is often considered a vital antecedent of a firm's performance. However, not much is … known about the mechanism through which TQM helps organizations to create this performance. The incorporation of … focuses on the interrelationship among TQM practices, organizational learning capability and organizational performance in …
Persistent link: https://www.econbiz.de/10011927870
' performance by applying SERVQUAL model. The data was collected from the 1429 hotel customers of selected cities of Khyber … Pakistan. The sample of hotels comprised of 10 hotels from each city and 20 customers at each hotel were taken as respondents …
Persistent link: https://www.econbiz.de/10011934091
performance. Organizational performance is more influenced by competitive advantage than TQM practices …This study attempt to test the effect of Total Quality Management (TQM) practices towards competitive advantage and … organizational performance. The design of this research has quantitative approach. Data was collected by questionnaire instrument …
Persistent link: https://www.econbiz.de/10010260199
quality, corporate sustainable performance (CSP), and the moderating role of environmental uncertainty. Grounded in resource … that corporate performance (CP) significantly mediates these relations. Environmental uncertainty was found a significant … between CSR, risk management, and sustainable performance in the context of Indonesian SOEs. …
Persistent link: https://www.econbiz.de/10014482875
questionnaire from people working in the health sector of Pakistan. Data was analyzed by using two statistical software SPSS and …
Persistent link: https://www.econbiz.de/10012507127
organizational performance excellence solely based on total quality management (TQM) philosophy is no longer valid in international … achieve performance excellence in organizations. The current research endeavored to determine the common grounds between TQM … mixed practices based on the philosophies of TQM and knowledge management (KM) and their synchronization is necessary to …
Persistent link: https://www.econbiz.de/10011929235
Quality management is an important aspect in all kinds of businesses - manufacturing or service. Idea generation plays a pivotal role in managing quality in organizations. It is the new and innovative ideas which can help corporations to survive in the turbulent business environment. Research in...
Persistent link: https://www.econbiz.de/10009313074
. In this study, data collected from 310 sales managers in pharmaceutical companies in Pakistan was analyzed using … pharmaceuticals sales sector of Pakistan. The findings of the study have been discussed in detail, including important practical and …
Persistent link: https://www.econbiz.de/10013266040