Many criticisms have been made about the ability of traditional evaluation measures to provide genuinely useful information. They rarely tell the trainer anything he does not already know, and investigation of their objectivity suggests that they frequently do little more than reinforce in the...

The personnel function traditionally carries the responsibility for “running the boundary” between the organisation and the education and training offerings of business schools. The responsibility has never been straightforward, and dissatisfaction continues to be expressed about some of the...