In the era of digital economy customer satisfaction and loyalty are key factors for the establishment of good relations with customers and partners in the supply chain. For customers to be satisfied data protection and privacy are prerequisite for obtaining quality information. Information...

This article puts forward the theoretical presentation of the steps/stages taken during a research that aims to identify the degree of resistance to change of mobile phones on the market of durable goods in Romania. The actual research will be conducted on the model presented in this study. The...

Efficient management of supply chains consists in particular in ensuring possibly highest quality of customer service and striving for minimization of the costs generated by flow between the links. Typical cause of constantly increasing costs is excessive inventory levels throughout the chain....

Behind a consumer’s decision to purchase a product/service there is always a reason or a complex of reasons, and behind rejecting a product/service there is always the consumer’s conclusion that, by its competences, that respective product/service will not fulfil that respective need at the...

The aim of the study is to present and describe a possible interaction between currently en vogue economic spheres – project management and marketing. On the basis of the research carried out, the authors identify key elements of marketing instrumentary which might be applied by project...

In this paper a technique for decision support for selecting a physical configuration are presented. This technique is useful during the redesign of a proposed restructuring of production processes resulted in a BPR approach. Based on the use of simulation and from the traditional experimental...

This paper aims to study the problem of cooperation in the extended enterprise case. This study focuses on the presentation of agent-oriented extended enterprise as a solution allowing enterprises to overcome the cooperation problem, in general, and conflict resolution, in particular. In this...

Pursuant to the analysis of the assessment method of the structures of the production process, in the construction of machines, we find that, due to the requirements of diversification of assortments and features of products, criteria of the quality level and work productivity, the reduction of...

One of the important issues of production management is the most efficient possible use of the production capacity as the global level of the production fixed expenses depends on the unit’s production capacity and their level per product unit diminishes as the degree of employment of such a...

This article provides model of the retail gasoline market as multi-agent systems. The main factors, which affecting on the retail price of gasoline were determined. The authors found that using the agent approach, which takes into consideration the coalitions in the market, in particular, tacit...